Coordonnées

Last updated: 24 July 2026

Our customer support team is available to assist with questions relating to:

• Products and specifications;

• Product availability;

• Delivery destinations;

• Orders and payments;

• Tracking information;

• Delayed packages;

• Customs duties and import charges;

• Returns and refunds;

• Damaged, defective or incorrect products;

• Privacy requests;

• General questions about Dommo.

HOW TO CONTACT US

Website:
https://www.dommos.shop

Email:
sakura20110428@gmail.com

Phone:
+44 7478 416400

CUSTOMER SUPPORT RESPONSE TIME

We aim to respond to customer support requests within 1 to 2 business days.

Response times may be longer during weekends, public holidays, promotional periods or periods of high demand.

To help us respond more quickly, include your order number and the email address used when placing the order.

ORDER SUPPORT

When contacting us about an order, please provide:

• Your full name;

• Your order number;

• The email address used at checkout;

• A clear description of your request;

• Photographs or videos, when reporting a damaged, defective or incorrect product.

PRIVACY REQUESTS

Requests concerning access, correction or deletion of personal information may be sent to:

sakura20110428@gmail.com

We may need to verify your identity before processing a privacy request.

BUSINESS INFORMATION

Dommo is operated by:

AUREVO COMMERCE LTD

Registered office:

71-75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

IMPORTANT RETURN INFORMATION

Our registered office is not a return warehouse.

Do not send returns to the registered office unless you have received prior written authorisation and specific return instructions from us.

Unauthorised returns may not be accepted or processed.